INSURE YOUR TRIP: CANCELLATION INSURANCES
We want to make sure you can go on holiday completely relaxed. Protect yourself against unexpected costs, even before your holiday has started, by taking out a good insurance. The All risk Cancellation insurance provides coverage for unforeseen events. For instance, if you have to cancel your trip due to a COVID-19 infection, up to 100% of the price you paid for your trip will be reimbursed. This is a nice upgrade of our Platinum (basic) Cancellation insurance, which already provides coverage for the standard guarantees. And if you combine the All Risk Cancellation insurance with a travel and assistance insurance, you can book your trip without having to worry about anything
Insure yourself against unforeseen events before your holiday
All risk Cancellation Insurance1
- Illness, accident or death of family members to the 3rd degree
- Positive PCR test
- Unforeseen treatment in case of an unstable illness
- Stricter COVID-19 measures at the destination
* Can also be taken out as a package in combination with the Travel and Assistance insurance
Overview of cancellation insurances (All-risk & Platinum)
General terms and conditions tor temporary and annual insurance
IPID document Temporary insurances
IPID document Annual insurances
Every decision to take out the annulation insurance must be based on a thorough investigation of the information sheet and the general terms and conditions. These documents are available free of charge at www.tuifly.be/en/annulation-insurance. The product sheet contains a summary of the main guarantees and is not a contractual document. We refer to the general terms and conditions for the detailed guarantees and exclusions.
What does IPID stand for? IPID stands for Insurance Product Information Document and is a document that must be delivered to the customer before concluding a contract. The European Commission introduced a mandatory standard document to be used when creating the IPID.
Insure yourself against unforeseen events before your departure and during your trip with the insurance packages
Benefits of insurance packages 
- Illness, accident or death of family members to the 3rd degree
- Positive PCR test
- Assistance abroad due to accident or illness, e.g. Covid-19
- Reimbursement of all medical expenses abroad
Overview of cancellation insurances (All-risk & Platinum)
IPID document Temporary insurances
IPID document Annual insurances
Every decision to take out the travel and assistance insurance must be based on a thorough investigation of the information sheet and the general terms and conditions. These documents are available free of charge at www.tuifly.be/en/travel-insurance. The product sheet contains a summary of the main guarantees and is not a contractual document. We refer to the general terms and conditions for the detailed guarantees and exclusions.
What does IPID stand for? IPID stands for Insurance Product Information Document and is a document that must be delivered to the customer before concluding a contract. The European Commission introduced a mandatory standard document to be used when creating the IPID.
A few examples
Congratulations, you’ve found a new job! But that means that you can’t travel for the first few months. No problem, we will reimburse the cost of cancellation.
Platinum All-Risk
You were scheduled to leave for Cuba soon, but your mother suddenly became seriously ill. We will cover the cancellation costs so you can stay with your mother and be there for her.
Platinum All-Risk
After 5 great days into your holiday a case of Covid-19 was detected in your hotel, and all guests have to be quarantined. We cover 100% of the costs of the new return flight.
Platinum All-Risk
You are scheduled to leave on a holiday soon but the travel advice for your destination is not green due to the coronavirus. Don’t worry, we cover 100% of the cost of cancellation.
Platinum All-Risk
I planned a trip to Dubai with my family in between two chemo sessions. Shortly before our departure my illness gets worse and I don’t feel well. We cover 100% of the cost of cancellation.
Platinum All-Risk
I check the local weather forecast two days before my departure. It will rain all week, so I no longer want to go. Unfortunately, this is not covered by our insurance.
Platinum All-Risk
Where and when am I covered?
You are covered from the moment on which you took out the insurance until the date of your departure. If you do not take out an insurance when you book the trip, but afterwards, the insurance cover only applies from the day on which you booked the insurance. If you book a package including a travel and assistance insurance, you’re covered until you’re safely back at home. The cancellation insurance applies to trips worldwide.
Book your trip with the travel and assistance insurance ³
Click here for the general terms and conditions of the travel and assistance insurance.
Where can I take out this insurance?
The insurance is a complement to a trip and can be taken out at the time you book your trip, with your travel agent or via the website.
*For all trips with departure date between 1 July 2021 and 31 August 2021, the Platinum and All-Risk cancellation insurance can be added to the booking up to 14 days before departure. This also applies to the holiday package with the Platinum or All-Risk cancellation insurance. For trips with a departure date that does not fall within this period, these insurances can be taken out up to 57 days before the departure date.
These insurances can be added up to 57 days before the departure date of the trip. Book your insurance here or contact your travel agent.
¹ Legal information: Both the cancellation insurance and the travel and assistance insurance are subject to Belgian law. Coverage is provided by Advent Insurance PCC Limited - Absolut Cell, a company under Maltese law with registered office in Malta, recognised by the MFSA (number C 52394) and the FSMA (number 2787). Complaints can be sent by post to Pats nv, complaints service, Gistelsesteenweg 1 at 8400 Oostende or by email to travel_insurance@tui.be. If your complaint is not handled to your satisfaction, you can address the Ombudsman for Insurances, de Meeûssquare 35, 1000 Brussel.