How do I receive my booking confirmation?
Within 24 hours, a booking confirmation will be sent to the e-mail address that was entered under contact information when the reservation was made. This confirmation is not accepted as proof of payment and is not a valid travel document. The travel documents are available on 'myTUI'.
You can consult the confirmation of the reservation on 'myTUI'.
If you didn't receive by any circumstances the confirmation of your reservation and you were not able to write down the reservation number we refer you the the next question in this subject 'My confirmation / Invoice': I have lost my reservation number. What should I do?