- Where can I request a delay declaration from TUI fly?
Where can I request a delay declaration from TUI fly?
Proof of delay for your insurance
Good news: you don't need a separate delay certificate! The text message with your flight details and delay information that you received from us is usually enough for your insurer.
Does your insurer still ask for official proof? You can use:
- A screenshot of the text message with your flight details
- A copy of your boarding pass
- Proof of your arrival time
Most insurers accept these as valid evidence for your claim.