If your online payment is not successful we recommend that you try again with the same or a different card. Telephone payments for new reservations is not possible.
The successful completion of a credit/debit card payment depends on the data information of the credit card company provided during the payment process and the accessibility of the bank or financial institution that processes credit/debit card payments. It is possible that certain transactions or payments cannot be completed successfully. Should this be the case, we recommend that you use a different payment method.
Should you have any questions regarding your booking, please contact us on the number +32 (0)2 717 86 61. For info on accessibility go to the "Contact" section on our website
For Moroccan destinations click here.
Exception for destinations Agadir and Marrakech from/to Brussels and destination Casablanca from/to Brussels, on the number +32 (0)2 717 86 61.